OpenAI's ChatGPT and associated services suffered a worldwide outage lasting three hours, starting around 3 a.m. EST. Users encountered elevated error rates and latency across platforms, with only the Playground functioning normally. The outage is documented on OpenAI's status website, which shows a majority of complaints (93%) focused on ChatGPT's performance issues. This incident follows earlier outages in 2024, linked to expansion efforts and integrations with Apple Intelligence, and a notable DDoS attack attributed to Russian hackers in 2023. Users reported ongoing difficulties with the platform, receiving error messages in the browser and mobile app. Despite this disruption, the company has not officially acknowledged the outage on its social media. Previous reports indicated researchers have sometimes observed a decline in service quality over time, conflicting with OpenAI's claims about improvements to their technology. During the outage, OpenAI's status page shifted from 'degraded' to 'resolved' within an hour, but many users continue to face challenges with the AI model. The situation remains under investigation by OpenAI as they seek to understand and rectify these elevated error rates.

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